Frequently Asked Questions

What is Edvantage?

Edvantage offers great rewards and discounts to education employees and their families through partnerships with retailers and businesses throughout Ontario. OTIP administers Edvantage on behalf of your teachers' association. Through continued support from our partners, Edvantage is able to offer great discounts, special offers and contests to you, our valued members.
 

What is my Edvantage card?

For most of our members, your union/affiliate card serves a secondary purpose, that being your Edvantage membership card. Some members have a separate card for Edvantage only. Use this number and your last name to log into Edvantage. When completing transactions with our partners, you may also be required to provide your Edvantage number.   
 
How do I find my Edvantage number? If you do not have your card showing your Edvantage number, please contact your association to confirm your number and have a new card issued to you, if required. If you are a retired teacher and currently an RTIP policy holder, your RTIP ID number serves a dual purpose as your Edvantage number. If you do not know your RTIP ID number, please call Edvantage Customer service at 1-866-750-6847 or email esupport@edvantage.ca.

Do I need to have my Edvantage card or Edvantage number to access a deal?

Any Edvantage partner can ask you to produce your Edvantage card (your union card) or to provide your Edvantage number (found on your Edvantage/union card) at the time of purchase to be eligible for an Edvantage offer. Although this may not always be the case, if you are unable to provide proof of Edvantage membership, either by your card or by your number when asked, the price may be adjusted and the Edvantage offer may not apply.

How do I log in and access the offers and deals?

To see the full offer details, will need to log in and validate that you are an active Edvantage member.  After clicking on an offer, you will be prompted to enter your last name and Edvantage number. Once you have successfully logged in, you will have full access to the offer details. 

Note: your Edvantage number can be found on your association or group card.

What do I do if I’m having trouble logging in?

If you are encountering difficulties logging in, we recommend you try clearing your cache and refreshing your page. To clear your cache, press Ctrl+F5 (PC) or Command+Option+E (Mac).
 

How do I replace my lost card?

To replace a lost membership card please contact your association. They will send you your new membership card. If you are an RTIP policy holder, please call Edvantage Customer service at 1-866-750-6847 or email esupport@edvantage.ca to request your replacement card.


OCT members, as the program continues to develop and evolve, we wanted to let you know that we will no longer be providing Edvantage card re-prints. You can still access all of your exclusive Edvantage savings and deals by logging on to Edvantage.ca with your association number and last name.
 

Who should I contact with a compliment, complaint, problem or suggestion?

Email us at ESupport@edvantage.ca and we will do our best to respond within one business day.

Call Customer Service to speak with one of our Edvantage customer service representatives at 1-866-750-6847.

How do I access my Edvantage discount?

You must log in with your Edvantage member information to access the deals from each partner. Look for the “How to take Edvantage” section on the partner page for information on how to access the deals. You can also contact each partner directly with questions about their products, services or discounts.

How do I find information on the Edvantage website?

The home page of the Edvantage website is a great place to begin shopping. Here you will find the newest featured deals and news from Edvantage, as well as the partner deal categories such as Travel & Entertainment, and Home & Electronics.

How do I find out what's new to Edvantage?